Terms of Use

1. Acceptance of these Terms

By accessing or using EcoWaterlessToilets.com, you agree to these Terms of Use and to any policies expressly incorporated into them by reference. If you do not agree, you should not use the Website.

These Terms apply to visitors, subscribers, enquirers, prospective customers, customers, suppliers and any other person who accesses or uses the Website.

2. Who we are

In these Terms, “EcoWaterlessToilets.com”, “we”, “us” and “our” mean the operator identified in section 24. “Website” means EcoWaterlessToilets.com and its associated pages, functions and resources. “You” and “your” mean the person or organisation using the Website.

EcoWaterlessToilets.com is an international information, education, enquiry and commerce platform concerned with waterless and low-water sanitation. Depending on the product, jurisdiction and transaction, we may act as a seller, distributor, representative, independent associate, introducer, referral partner or information provider.

3. Purpose of the Website

The Website is intended to provide general information, educational resources, product information, enquiry pathways and, where available, purchasing or referral opportunities relating to waterless and low-water sanitation.

The Website may include information about products supplied, manufactured or supported by third parties. The precise role of EcoWaterlessToilets.com may vary between products and regions and may be described on the relevant product, quotation, invoice or disclosure page.

4. Eligibility and authority

You must have legal capacity to enter into binding agreements in your jurisdiction. If you use the Website on behalf of a company, organisation, government body, community, trust or other entity, you confirm that you have authority to act for that entity.

The Website is intended primarily for adults and for business, organisational, professional and general educational use.

5. Acceptable use

You must not use the Website to:

• Break any law or encourage unlawful activity.
• Misrepresent your identity, authority or intentions.
• Submit false, misleading, fraudulent or malicious information.
• Interfere with the security, availability or operation of the Website.
• Introduce malware, harmful code or automated attacks.
• Attempt unauthorised access to systems, accounts or data.
• Harvest personal information or contact details without authority.
• Copy, scrape or systematically extract content for commercial use without written permission.
• Use Website content to create a competing database, directory, product catalogue or service.
• Infringe intellectual-property, privacy, confidentiality or other legal rights.

Reasonable indexing by legitimate search engines is permitted. We may restrict automated access where it affects security, performance, rights or legitimate business interests.

6. Information and educational content

Website content is provided for general information and education. It is not engineering, architectural, plumbing, electrical, environmental, health, legal, tax or regulatory advice.

Sanitation requirements vary according to location, intended use, user numbers, building type, climate, available services, soil, ventilation, power, waste handling, transport, public health rules, building approvals and other factors. You should obtain appropriate professional and regulatory advice before choosing, purchasing, installing or operating a system.

7. Product descriptions, images and specifications

We aim to present product information accurately and clearly. However, descriptions, photographs, diagrams, dimensions, capacities, materials, colours, inclusions, specifications, certifications, performance information, availability and pricing may change.

Images may be illustrative and may show optional accessories, earlier versions, installations in other jurisdictions or items not included in the stated price.

Before purchase, you should review the current quotation, invoice, technical data, installation requirements, warranty terms and manufacturer documentation applicable to the exact model and region.

8. Enquiries, recommendations and quotations

Information provided in response to an enquiry is based on the information available to us at that time. Any recommendation is provisional unless confirmed after adequate assessment of the proposed use and relevant requirements.

A quotation is not binding until accepted in accordance with its stated terms and, where required, payment or deposit has been received. Quotations may include validity periods, assumptions, exclusions, delivery estimates, currency terms, taxes, freight and other conditions.

You are responsible for providing complete and accurate information about the intended use, site, location, user numbers, utilities, delivery access, installation conditions and regulatory requirements.

9. Orders, acceptance and transactions

Submitting an order or making payment does not necessarily mean that an order has been accepted. We may need to verify pricing, availability, delivery, payment, identity, site details, regional restrictions or other matters before acceptance.

We may decline or cancel an order where there is an obvious pricing or description error, suspected fraud, supply limitation, legal restriction, delivery problem, technical incompatibility or other reasonable basis. Where payment has already been received, any refund will be handled in accordance with applicable law and the relevant policy.

Additional transaction terms may appear in a quotation, invoice, order confirmation, product warranty, shipping policy or returns policy. If there is an inconsistency, the more specific transaction document generally prevails for that transaction.

10. Pricing, availability, freight and delivery

Unless stated otherwise, prices may exclude freight, customs, import charges, duties, taxes, installation, site preparation, electrical work, plumbing work, consumables and optional accessories.

Product and freight availability may depend on manufacturer supply, production schedules, warehouse stock, destination, customs, carrier capacity and other factors outside our direct control.

Delivery dates are estimates unless expressly agreed in writing as guaranteed. Risk, title, delivery responsibility and inspection obligations may be further addressed in the quotation, invoice or Shipping & Payment Policy.

11. Installation, approvals and suitability

You are responsible for determining whether a product is suitable and lawful for the intended site and use. This includes obtaining any required permits, building approvals, plumbing approvals, electrical work, environmental approvals, public-health approvals, landowner consent and other authorisations.

Installation, commissioning, maintenance and operation must follow the current manufacturer instructions and applicable law. Work that legally requires a licensed or qualified person must be carried out by such a person.

We are not responsible for loss arising from unsuitable site conditions, incorrect installation, unauthorised modification, misuse, overloading, poor maintenance, inadequate ventilation, unsuitable power supply, improper waste handling or failure to follow instructions.

12. Manufacturers, suppliers and other third parties

Some products, services, warranties, freight arrangements, installation services or technical support may be provided by independent manufacturers, suppliers, distributors, service providers or installers.

Their own terms, warranties, policies and responsibilities may apply. Unless expressly stated otherwise, we do not control their business operations and do not make commitments on their behalf.

Our commercial relationships are described more fully in the Commercial Relationship Disclosure .

13. Intellectual property

Unless otherwise stated, the Website and its original text, design, arrangement, graphics, branding, databases and other content are owned by or licensed to EcoWaterlessToilets.com and are protected by applicable intellectual-property laws.

Product names, trademarks, logos, photographs, manuals, diagrams and other manufacturer materials may belong to their respective owners and are used for identification, information, promotion or authorised distribution purposes.

You may view, print or save reasonable extracts for personal, internal business, educational or purchasing purposes. You may not reproduce, republish, sell, license, modify, distribute or commercially exploit substantial Website content without prior written permission.

14. Information and materials you submit

You retain ownership of materials you submit, such as text, photographs, plans, specifications, testimonials or support information.

You grant us a non-exclusive licence to use, copy, store, transmit and disclose those materials as reasonably necessary to respond to your enquiry, assess requirements, prepare a quotation, fulfil an order, provide support, handle a claim or carry out another purpose you requested.

We will not publicly use a testimonial, case study, project photograph or personally identifying submission for promotion without appropriate permission.

You confirm that you have the right to provide submitted materials and that doing so does not infringe another person's rights or confidentiality.

15. External links and embedded services

The Website may link to or embed content from manufacturers, suppliers, government agencies, research organisations, video platforms, event services, payment providers, maps, social media and other third parties.

A link does not necessarily mean that we endorse every statement, product, service or practice of the third party. Independently operated websites are governed by their own terms and policies.

16. Website availability and disclaimers

We aim to keep the Website useful, accurate and available, but we do not guarantee uninterrupted access, error-free operation, complete accuracy or that all content will always be current.

To the maximum extent permitted by law, the Website and its general informational content are provided on an “as is” and “as available” basis. Any warranties, guarantees or conditions that cannot legally be excluded remain unaffected.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded, including applicable consumer guarantees.

17. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss arising from use of or reliance on the Website, including loss of profit, revenue, business opportunity, data, goodwill or anticipated savings.

We are not responsible for loss caused by information supplied inaccurately or incompletely by you, third-party acts or omissions, unauthorised installation, unsuitable site conditions, failure to obtain approvals, misuse, modification, inadequate maintenance or failure to follow applicable instructions.

Where liability cannot be excluded but may lawfully be limited, our liability will be limited to the extent permitted by applicable law.

Product-specific liability, warranties, returns and remedies may also be governed by the relevant quotation, invoice, manufacturer warranty and consumer law.

18. Indemnity

To the extent permitted by law, you agree to indemnify us against loss, damage, liability, cost or expense arising from your unlawful use of the Website, your material breach of these Terms, information or materials you submit without authority, or your infringement of another person's rights.

This section does not require you to indemnify us for loss caused by our own negligence, unlawful conduct or breach of a non-excludable legal duty.

19. Privacy, cookies and electronic communications

Our handling of personal information is described in the Privacy Policy. The use of cookies and similar technologies is described in the Cookie Policy.

By submitting an enquiry or transaction, you agree that we may communicate with you electronically about that enquiry, quotation, order, delivery, support request, warranty or other service matter.

Marketing communications are subject to applicable law and unsubscribe choices.

20. Suspension or termination of access

We may restrict, suspend or terminate access to all or part of the Website where reasonably necessary to protect security, investigate misuse, comply with law, preserve rights or prevent disruption.

Provisions that by their nature should continue after termination will continue, including intellectual-property, disclaimer, liability, indemnity, governing-law and dispute provisions.

21. Changes to these Terms or the Website

We may update these Terms to reflect changes in law, Website functions, products, commercial relationships or business operations. The current version will be published on this page with the date of the latest update.

We may change, suspend or discontinue Website content or functions without notice, although existing accepted transactions remain subject to their applicable terms and law.

22. Governing law and disputes

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia, without excluding any mandatory rights you may have under the law of another jurisdiction.

Before commencing formal proceedings, the parties should make a genuine effort to resolve the dispute through direct communication.

Subject to any mandatory consumer or jurisdictional rights, courts with jurisdiction in Western Australia may hear disputes arising from these Terms or use of the Website.

23. General provisions

Severability

If any provision is held invalid or unenforceable, it will be read down or severed to the minimum extent necessary, and the remaining provisions will continue.

No waiver

A failure or delay in enforcing a right does not waive that right.

Assignment

You may not transfer your rights or obligations under these Terms without our written consent. We may transfer our rights or obligations as part of a lawful restructuring, sale or transfer of the Website or business.

Entire agreement for Website use

These Terms, together with policies and transaction documents expressly incorporated by reference, form the agreement governing Website use. They do not replace specific written terms applying to an accepted quotation, order or product warranty.

24. Operator and contact details